General Terms and Conditions and Customer Information

I. General Terms and Conditions

§ 1 Basic Provisions

The following terms and conditions apply to contracts that you conclude with us as the provider (Offgridtec GmbH) via the website https://b2b.offgridtec.com/en, unless a modification is agreed in writing between the parties. Deviating or conflicting terms and conditions are only effective with our express consent.
We offer our products for purchase only insofar as you are a natural or legal person or a partnership with legal capacity who, when concluding the legal transaction, acts in the exercise of their commercial or independent professional activity (entrepreneur). Contract conclusion with consumers is excluded.

§ 2 Formation of Contract

The subject of the contract is the sale of goods. The essential characteristics of the goods can be found in the respective offer.
Our offers on the internet are non-binding and not a binding offer for concluding a contract.
You can submit a binding contract offer (order) by telephone, email, fax, post or via the online shopping cart system. When purchasing via the online shopping cart system, the goods intended for purchase are placed in the "shopping cart". You can call up the "shopping cart" via the corresponding button in the navigation bar and make changes there at any time. After clicking the "Checkout" or "Proceed to Order" button (or similar designation) and entering personal data as well as payment and shipping conditions, all order data will finally be displayed again on the order overview page. Before sending the order, you have the opportunity to check the information in the order overview again, to change it (also via the "back" function of the internet browser) or to cancel the order. By sending the order via the corresponding button, you submit a binding offer to us. You will first receive an automatic email about the receipt of your order, which does not yet lead to contract conclusion.
Acceptance of the offer (and thus contract conclusion) takes place immediately upon telephone ordering or at the latest within 5 days by confirmation in text form (e.g. email), in which the execution of the order or delivery of the goods is confirmed to you (order confirmation). Should you not receive a corresponding message within this period, you are no longer bound by your order. Any services already provided will be refunded immediately in this case.
The processing of the order and transmission of all information required in connection with the contract conclusion is carried out by email, partly automated. You must therefore ensure that the email address you have deposited with us is correct, that the receipt of emails is technically ensured and, in particular, is not prevented by SPAM filters.

§ 3 Prices, Payment Conditions and Shipping Costs

The prices listed in the respective offers as well as the shipping costs represent net prices. They do not include statutory value-added tax.
The applicable shipping costs are not included in the purchase price; they are calculated separately, unless free shipping is promised. Further details can be found under a correspondingly labeled button on our website or in the respective offer.
You have the payment options shown under a correspondingly labeled button on our website or in the respective offer. Unless a different payment period is specified for the individual payment methods or on the invoice, the payment claims from the concluded contract are immediately due for payment. The deduction of cash discounts is only permitted if expressly shown in the respective offer or on the invoice.

§ 4 Delivery Conditions

The expected delivery period is specified in the respective offer. Delivery dates and delivery periods are only binding if they have been confirmed by us in writing. For the payment method advance payment by bank transfer, the goods are only shipped after receipt of the complete purchase price and shipping costs by us.
Should a product you ordered unexpectedly not be available despite timely conclusion of an adequate hedging transaction for reasons not attributable to us, you will be immediately informed about the unavailability and any payments already made will be immediately refunded in case of withdrawal.
Shipping is at your risk. If you wish, shipping will be carried out with appropriate transport insurance, whereby the resulting costs are to be borne by you.
Partial deliveries are permitted and can be invoiced by us independently, provided you are not burdened with additional shipping costs as a result.

§ 5 Warranty

The warranty period is one year from delivery of the goods. The shortening of the period does not apply: - for damages attributable to us caused by fault from injury to life, body or health and for other damages caused intentionally or through gross negligence; - insofar as we fraudulently concealed the defect or assumed a guarantee for the condition of the item; - for items that have been used for a building according to their usual use and have caused its defectiveness; - for statutory recourse claims that you have against us in connection with defect rights.
Only our own information and the manufacturer's product description are deemed agreed as the condition of the item, but not other advertising, public praise and statements by the manufacturer.
In case of defects, we provide warranty at our choice through repair or replacement delivery. If defect removal fails, you can demand reduction or withdraw from the contract at your choice. Defect removal is deemed to have failed after an unsuccessful second attempt, unless something else results in particular from the nature of the item or the defect or other circumstances. In the case of repair, we do not have to bear the increased costs arising from the transport of the goods to a place other than the place of performance, provided that the transport does not correspond to the intended use of the goods.

§ 6 Right of Retention, Retention of Title

You can only exercise a right of retention insofar as it concerns claims from the same contractual relationship.
We reserve ownership of the goods until all claims from the ongoing business relationship have been fully settled. Before the transfer of ownership of the goods subject to retention of title, pledging or transfer of ownership as security is not permitted.
You may resell the goods in the ordinary course of business. In this case, you hereby assign to us all claims in the amount of the invoice amount that arise to you from the resale, and we accept the assignment. You are further authorized to collect the claim. However, if you do not properly fulfill your payment obligations, we reserve the right to collect the claim ourselves.
In the event of connection and mixing of the goods subject to retention of title, we acquire co-ownership of the new item in the ratio of the invoice value of the goods subject to retention of title to the other processed objects at the time of processing.
We undertake to release the securities due to you at your request insofar as the realizable value of our securities exceeds the claim to be secured by more than 10%. The selection of the securities to be released is up to us.

§ 7 Choice of Law, Place of Performance, Jurisdiction

German law applies excluding UN sales law.
The place of performance as well as jurisdiction is our registered office, provided that you are a merchant, a legal entity under public law or a special fund under public law. The same applies if you do not have a general place of jurisdiction in Germany or the EU.

II. Customer Information

1. Identity of the Provider

Offgridtec GmbH
Im Gewerbepark 11
84307 Eggenfelden
Germany
Phone: 087219199400
Email: info@offgridtec.com

2. Information on Contract Formation

The technical steps for contract conclusion and the contract conclusion itself, as well as the correction possibilities, are carried out in accordance with § 2 of our General Terms and Conditions (Part I).

3. Contract Language, Contract Text Storage

3.1. The contract language is German.

3.2. The complete contract text is not stored by us. Before sending the order or inquiry, the contract data can be printed out or electronically saved via the browser's print function.

These Terms and Conditions and customer information were created by the IT law specialized lawyers of Händlerbund and are permanently checked for legal compliance. Händlerbund Management AG guarantees the legal security of the texts and is liable in case of warnings. More information can be found at: https://www.haendlerbund.de/de/leistungen/rechtssicherheit/agb-service.

Last update: August 04, 2025